Turning Customers
into Relationships
Onboard, activate, and retain customers across every channel. Proudly built in the EU.
The problem
Your customers are slipping
through the cracks
Most SaaS teams lose customers not because of a bad product, but because they fail to engage at the right moment.
Silent churn
Customers disengage weeks before they cancel. Without proactive engagement signals, you only find out when it's too late.
Disconnected tools
One tool for email, another for push, a third for analytics. Your customer data lives in silos while your team juggles dashboards.
One-size-fits-all
Every customer gets the same generic messages. Without segmentation tied to real behavior, your messaging feels like spam.
Use cases
Engage customers across their
entire lifecycle
From first signup to long-term loyalty — automate the right message at the right moment on the right channel.
Onboarding
Turn signups into active users
Guide new users to their first value moment with targeted welcome sequences across email, push, and in-app messages.
Activation
Drive adoption of key features
Trigger contextual nudges when users are ready for the next step. Celebrate milestones and surface what they're missing.
Retention
Keep your best customers engaged
Detect disengagement before it becomes churn. Automate re-activation campaigns based on behavioral signals.
Re-engagement
Win back dormant users
Reach churned or inactive users with personalized win-back campaigns timed to when they're most likely to return.
How it works
One platform for every
customer touchpoint
Stop stitching together point solutions. Lunogram gives you messaging, automation, segmentation, and experimentation in a single self-hosted platform.
Multi-Channel
Reach customers everywhere
One inbox, every channel. Reach customers wherever they are — no tool-switching required.
Automation
Design customer journeys visually
Build if/then workflows that respond to real user behavior — no code required.
SaaS-Ready
Engage B2B accounts, not just individuals
Group users by organization and target entire teams with relevant messaging.
Optimization
Find what converts, then double down
Split-test messages and journey branches to continuously improve engagement.
Segmentation
Send the right message to
the right people
Build dynamic audiences from user properties, organization attributes, and behavioral events. Your segments stay up-to-date automatically — no manual list management.
Engaged Premium Users
Dynamic List
Include users matching ALL of the following:
| Name | Plan | Purchases | Match |
|---|---|---|---|
| Sarah K. | premium | 3 | |
| Mike T. | premium | 5 | |
| Emma L. | basic | 1 | |
| James W. | premium | 2 | |
| Lisa M. | basic | 4 |
+ 7,611 more users matching criteria
Integrations
Bring your own
providers
Lunogram connects to the email, SMS, and push providers you already use. Swap providers without changing a single line of your engagement logic.
Email, SMS, Push & more
Connect with providers like Resend, Twilio, SendGrid, and push notifications. Swap providers without changing your engagement logic.
Need a different provider? Build custom integrations with the WASM plugin SDK.
Platform
Built for teams that
move fast
Get started with Lunogram Cloud in minutes, or self-host for full control. Either way, your data stays yours.
Cloud
Launch today, not next quarter
Lunogram Cloud handles the infrastructure so you can focus on engaging customers. No servers, no maintenance, just results.
Community
Open source & extensible
Audit the code, contribute features, build plugins. No black boxes.
Localization
Speak every customer's language
Multi-locale campaigns with A/B testing and timezone-aware delivery.
Insights
Understand what drives engagement
Track delivery, opens, clicks, and journey progression. See which campaigns move the needle.