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All use cases

Onboarding

Turn signups into active users

Most users who sign up never come back. Lunogram helps you guide them to their first value moment with targeted, multi-channel welcome sequences.

The problem with most onboarding

You spend time and money acquiring users, but most of them drop off before experiencing the value your product offers. A generic "welcome" email isn't enough. Users need guidance tailored to who they are, what they're trying to do, and where they are in the process.

One-size-fits-all

Same email for every user regardless of their role, plan, or intent.

Wrong timing

Messages sent on a fixed schedule instead of reacting to user behavior.

No visibility

No way to see who's stuck, who's progressing, or where users drop off.

How Lunogram helps

Behavior-driven onboarding that adapts

1

Segment users from day one

Use signup properties, referral source, or plan type to route users into the right onboarding track. A developer gets a different journey than a marketing manager.

2

React to behavior, not schedules

Trigger the next message when a user completes a step — or nudge them if they haven't. Lunogram's journey builder lets you branch on any event or property.

3

Reach users on the right channel

Some users check email, others respond to push notifications. Orchestrate across email, SMS, push, and webhooks from a single journey — and let the data tell you what works.

4

Iterate with experiments

A/B test subject lines, send times, and entire journey branches. Find what converts trial users into paying customers and double down.

Example: SaaS trial onboarding

User signs up
trigger
Send welcome email with quick-start guide
send
Wait 24 hours
delay
Has user completed setup?
condition
Yes

Send "Congrats" email + feature tips for their plan

No

Send helpful nudge with setup guide + offer assistance

Stop losing users after signup

Build onboarding journeys that adapt to each user. Get started in minutes with Lunogram Cloud.